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    Congratulations to our Associates & Administrator of the Quarter!

    Last updated 6 months ago

    Associate of the QuarterRichard Laba – (F&B)

    Richard is a Mignon’s Server.  Richard, “Pip”, epitomizes the meaning of “team work” through his willingness to work any and all banquet events.  His casual manner in a fine dining environment has made him a sought after server.  Richard’s ability to interact with a wide variety of individuals and make them feel comfortable is a talent he utilizes greatly.  Richard has been employed at the Palace since March 2005.

    Administrator of the QuarterTim Cothran (Security)

    Tim is the Security Grave Shift Supervisor.  He makes it a point to always be the first on the scene when there is an incident and takes time out of his schedule to create new forms to help the department become more efficient.  Tim always makes every guest he comes in contact with feel special.  Tim has been employed at the Palace since December 2005.

    Associate of the QuarterRobert Simmers – (Engineering)

    Robert is a Kitchen Technician.  He takes extreme pride in every project he completes.  He keeps the kitchen in excellent working condition.  Rob is always willing to answer questions and help other associates.  Robert has been employed at the Palace since September 2011.

    Associates and Administrator of the Quarter will receive the following prizes:

    • $500 cash
    • One Night Hotel Stay
    • $125 Dinner for two at Mignon’s

    These Associates embody dedication and commitment to excellence, and encourage fellow associates to have pride in our work and the resort!

    We've made your holiday gift giving easier!

    Last updated 7 months ago

    Have you started thinking about holiday gift ideas yet? Don't worry, the Palace has you covered! Take care of those closest to you with our Holiday Gift Card Bonus!

    For every 5,000 points earned September 1 thru November 30, 2014, you'll receive a $50 Gift Card, up to $500 in Gift Cards. Use the cards as gifts for your loved ones, or for yourself!

    Gift Cards are redeemable for hotel accommodations, purchases at any Palace Casino Resort restaurant, the Palace gift shop, PURE the Palace Spa or The Preserve Golf Club.

    Find cool shirts, jewelry, purses and more in the Palace gift shop. Get a soothing candle, lotion or cream at PURE the Palace Spa. Grab a new Polo shirt and set of tees for the golfer in your life at the Preserve Golf Club pro shop. Or stock up on cakes, pies and other treats for the holidays at the Palace Cafe & Bakery. 

    Gift Card pick up will take place December 10 - 24, 2014. Gift Cards are valid through December 24, 2015.

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    Congratulations to our Associates & Administrator of the Quarter!

    Last updated 7 months ago

    Associate of the QuarterJosh Williamson  (Cage)

    Josh is a Main Banker/Cage Assistant Supervisor.  He always goes above and beyond for the guest.  He greets all guests with a smile and engages the guest in friendly conversation.  Josh is the one that can always be relied upon to come in if needed.  He is very knowledgeable and is always willing to help.  Josh has been employed at the Palace since October 2013.

    Associate of the QuarterJosh Carnley  (Warehouse)

    Josh is a Warehouse Attendant.  He is courteous and supportive of guest needs and eager to assist when needed.  Josh is not afraid to “roll up his sleeves” when it comes to his job or assisting other departments.  He is always up to the challenge of a different task and reflects this attitude in all his efforts!  Josh has been employed at the Palace since September 2008.

    Administrator of the QuarterJustin Joachim  (F&B)

     Justin is the ADR/Contact Chef.  Justin leads by example in the performance of his daily duties.  He is willing to do whatever it takes to get the job done and routinely works on his days off if he is short staffed.  While Justin seldom deals directly with guests, he is always more than happy to accommodate special requests from our guests and they appreciate it.  Justin has been employed at the Palace since January 2006.

    Associate and Administrator of the Quarter will receive the following prizes:

    • $500 cash
    • One Night Hotel Stay
    • $125 Dinner for two at Mignon’s

    These Associates embody dedication and commitment to excellence and encourage fellow associates to have pride in their work and the Palace Casino Resort!

    Mississippi Woman Wins Nearly Half Million Dollars at the Palace!

    Last updated 11 months ago

    Judith M. of the Jackson, Mississippi area won $439,948.58 playing a quarter denomination Wheel of Fortune Pink Diamond slot machine at the Palace on Sunday, June 29, 2014.  Judith said she had only played $15 of the $100 she inserted in the slot machine when she hit the progressive jackpot.

    She and her husband visit the Palace Casino Resort three to four times a year.  They commented that the smoke free environment at the Palace Casino was their number one reason for choosing to play here instead of other Mississippi Gulf Coast casinos.  In addition, they listed the comfortable bedding in the hotel and the beautiful decoration of the resort as just two more reasons they play at the Palace.

    A retired school system worker, Judith plans to use a portion of the jackpot winnings to remodel her kitchen.  Her husband said he hopes she will buy him a new tractor.  They have two adult children, a son who resides on the Mississippi Gulf Coast and a daughter who lives in the Jackson area.

    Judith’s nearly half million dollar jackpot is just one of several large progressive jackpots won at the Palace recently.  In May, Stephen S. of Deltona, Florida won over $900,000 playing a Willy Wonka and The Chocolate Factory slot machine. In February 2013, Tyler M. of Michigan won $7.2 million dollars on The Lord of the Rings: The Fellowship progressive slot machine.

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    The Palace earns FOUR 2014 TripAdvisor Certificates of Excellence!

    Last updated 1 year ago

    Biloxi, MS, May 27, 2014, Palace Casino Resort today announced that it has received FOUR TripAdvisor® Certificate of Excellence awards. The resort is a top performer in the areas of hotel, casino attraction, fine dining and buffet, as reviewed by travelers on TripAdvisor, the world’s largest travel site.

    The Palace hotel has consistently been ranked in the top 5 of the 44 hotels listed in Biloxi, MS. As an attraction for the city, the casino has maintained a position in the top 3 out of 36 listed attractions.

    The certificates for fine dining and buffet were awarded to Mignon’s Steaks & Seafood and the Palace Buffet, respectively. Both restaurants currently rank in top 10 out of 183 reviewed restaurants in Biloxi.

    This accolade, which recognizes hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award. 

    To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.

    “Palace Casino Resort is honored to receive four TripAdvisor Certificates of Excellence,” said General Manager, Keith Crosby. “We are dedicated to providing superior guest service to assure guests an exceptional resort experience. Our staff’s hard work produced outstanding reviews on TripAdvisor.”

    Vice President of Marketing for TripAdvisor for Business, Alison Copus stated, “The Certificate of Excellence awards provide top performing hotels and restaurants the recognition they deserve, based on feedback from those who matter most – their customers.”

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