Last updated 1 month ago
Palace Casino Resort has received five TripAdvisor® Certificate of Excellence awards. The resort is a top performer in five areas: Hotel, Casino, Mignon’s Steaks & Seafood, Palace Buffet and STACKED Grill, as reviewed by travelers on TripAdvisor, the world’s largest travel site.
“Palace Casino Resort is delighted to receive five Certificates of Excellence from TripAdvisor again this year,” said General Manager, Keith Crosby. “Our associates are dedicated to providing our guests with a memorable experience, and these awards are evidence of their success. We see it in the consistently positive reviews on TripAdvisor,” Crosby continued.
TripAdvisor’s Certificates of Excellence are given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
Alison Copus, Vice President of Marketing for TripAdvisor for Business, stated, “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”
Last updated 1 month ago
Wahoo’s Poolside Bar & Grill is open daily through Labor Day and will feature live entertainment every Friday, Saturday and Sunday. Entertainment by local acts is offered every Friday and Saturday, 7 p.m. – 10 p.m. and Sundays 6 p.m. – 9 p.m.
The poolside bar and grill, known as Home of the Coast’s Best Bushwhackers, also offers a fantastic menu of coastal favorites and happy hour drink specials daily. The menu includes the ever popular char-grilled fresh Gulf Coast oysters grilled over an open flame, stuffed with a blend of chesses and bread crumbs. Additional appetizers include smoked tuna dip, peel & eat shrimp, quesadillas, nachos, buffalo chicken wings and more. Wahoo’s offers salads, sandwiches, seafood Po’boys, burgers, Nathan’s foot long hot dogs, fish tacos, and chicken tenders.
Wahoo’s is proud to serve Chef Dean Kronauer’s award winning Southern Shrimp Boil Wrap again this summer. Chef Kronauer’s wrap won ‘Best Sandwich of the South’ at the 2015 Merchants Foodservice Culinary Expo. New to the Wahoo’s menu this summer is popcorn shrimp, chicken and grouper.
The outside bar and grill is open daily at Palace Casino Resort’s marina and is the perfect place to unwind after work. The bar serves cold beer, cocktails and non-alcoholic beverages. Happy hour is 5 p.m. – 6 p.m. daily with drink specials and fun promotions.
Palace Casino Resort’s beautifully landscaped pool area provides a summer oasis with incredible views of the Palace Marina and Biloxi’s Back Bay. Poolside cabanas equipped with refrigerators and televisions are available for rent by the half or full day. Pool passes are available for non-hotel guests at the pool hut for $10 Monday through Friday and $20 on Saturday, Sunday and holidays. Cornhole boards and bean bags are available poolside for only $5 per hour.
Palace hotel guests may also rent bicycles from valet and charge it to their room. The prices for rental are $30 for eight hours or $15 for four hours, and you must be 21 or older.
Last updated 4 months ago
Palace Casino Resort has won nine Gulf Coast ‘Best of Dining Awards’ from Casino Player Magazine, including the highly coveted ‘Best Overall Dining’ Award, and an Editor’s Choice Award.
"Casino Player Magazine's readers have overwhelmingly selected Palace Casino Resort as the Best Casino in the Gulf Coast region for dining, entertainment and much more. That they earned nine first place awards--including Best Overall Dining--and an Editor's Choice Award speaks volumes about the popular Biloxi property, its management team and staff. It's a true winner," stated J. Phillip Vogel, Managing Editor, Casino Player Magazine.
The additional eight ‘Best of Awards’ were ‘Best Service’; ‘Best Burger Joint’ for STACKED Grill; ‘Best Deli’ for STACKED Grill; ‘Best Desserts’ for Palace Café & Bakery; ‘Best Late Night Dining’ for STACKED Grill; ‘Best Outdoor Dining’ for Wahoo’s Poolside Bar & Grill; ‘Best Seafood’ for Mignon’s Steaks & Seafood fine dining restaurant; and ‘Best Sports Bar’ for CONTACT Lounge & Sports Bar.
“Our staff is committed to providing quality cuisine and superior guest service in all our restaurants,” stated Keith Crosby, General Manager. “We’re extremely proud the readers of Casino Player Magazine have voted our restaurants and staff the best on the Gulf Coast,” Crosby continued.
Last updated 5 months ago
Palace Casino Resort is proud to announce our Administrator & Associates of the Quarter. Quarterly Associates and Administrator each received cash, a hotel stay and dinner for two at Mignon’s Steaks & Seafood fine dining restaurant.
Anthony Salazar, Mignon’s Steaks & Seafood Cook, was awarded Associate of the Quarter for his exemplary guest service, enthusiasm and creativity. Anthony has been employed at the Palace since July 2015.
Darla Lenkowski, Special Events Manager, was named Administrator of the Quarter. She was recognized for going above and beyond her assigned duties. Darla has been employed at the Palace since June 2007.
Joey Womack, Technology Technician, was awarded Associate of the Quarter for his quick response to department requests for technology assistance. Joey has been employed at the Palace since August 2010.
Congratulations to Anthony, Darla and Joey! These associates embody dedication and encourage fellow associates to have pride in their work and Palace Casino Resort!
Last updated 21 days ago
Palace Casino Resort has received notification that the resort hotel was awarded the prestigious Four Diamond rating by the American Automobile Association (AAA). The designation marks the ninth year the Palace has received the award in recognition of the resort’s stylish and refined attributes, guest service and amenities.
“We’re extremely proud the Palace Casino Resort was recognized for the ninth time by the American Automobile Association as a Four Diamond Award hotel,” stated Keith Crosby, General Manager. “This prestigious award recognizes our staff’s commitment to providing superior guest service and maintaining clean, high quality hotel accommodations,” Crosby continued.
The AAA Diamond Rating Process is North America’s largest hotel and restaurant rating system. The AAA Diamond Rating Process is the only hotel and restaurant rating system that covers the entire United States and Canada, as well as top destinations in Mexico and the Caribbean. Palace Casino Resort joins a very select group of AAA Four Diamond Award winners. Only 5.7% percent of more than 28,500 hotels achieve the AAA Four Diamond designation.