Last updated 1 month ago
Palace Casino Resort is proud to be the recipient of a Certificate of Appreciation from the Mississippi Tobacco-Free Coalition of Harrison County. The coalition recognized the resort for leading the way on the Mississippi Gulf Coast as the first and only 100% smoke free casino resort. The certificate was presented to Keith Crosby, General Manager, in appreciation for providing a smoke free environment for the resort’s employees and guests.
The Palace became 100% smoke free in June 2011 after completing an expansion and renovation of the property. The resort employs nearly 700 associates, and the hotel features 236 guest rooms and suites overlooking the Gulf of Mexico and Biloxi Back Bay. The casino offers over 850 slot machines and a spacious table games pit. Palace Casino Resort has five restaurants, including the award-winning Mignon’s Steaks & Seafood, Palace Buffet, STACKED Grill, Palace Café & Bakery and CONTACT Lounge & Sports Bar. The resort also features PURE the Palace Spa and The Preserve Golf Club, designed by Jerry Pate.
“Going 100% smoke free was the right thing to do. It allows us to offer a healthier, cleaner and more enjoyable environment for our associates and guests,” said Crosby. “We’re proud to be a leader in our market.”
The Mississippi Tobacco-Free Coalition of Harrison County is one of 34 coalitions serving all 82 Mississippi counties. The grassroots groups work to reduce tobacco-related disease and death by educating youth about the dangers of tobacco, encouraging communities to implement smoke free ordinances and promoting tobacco cessation services.
Last updated 3 months ago
Dean Kronauer, Executive Chef at the Palace Buffet, recently placed in the Top 10 in the World Sandwich Championship category of the World Food Championships!
The World Food Championships is the largest competition in food sport, where champions of previous events convene in Kissimmee, Florida, for a chance at winning the ultimate food crown and a share of $300,000. This was Chef Dean’s second time participating in this prestigious food competition. He competed in the sandwich category in 2012.
The World Sandwich Championship, which took place from November 3 - 10, pitted 27 of the world’s best sandwich-makers against each other, and the clock, in a tournament-style competition.
Each competitor prepared two different dishes for entry in round one. The first Structured Build entry was a Ribeye Steak Sandwich, which required all of the competitors to use product provided by The Kansas City Steak Company. The second entry was the competitor’s choice, a Signature Dish.
Chef Dean’s first entry was a Bacon-Jamming Ribeye Steak Sandwich. His second entry was his signature Southern Shrimp Boil Wrap, which advanced him into the Top 10 for the Final Round of the competition. Chef Dean’s final entry was a Seared Salmon with Poached Egg Sandwich, with which he won ninth place overall.
Chef Dean qualified to compete in the World Food Championships by winning first place at the Merchants Foodservice Culinary Expo in March 2015 with his Southern Shrimp Boil Wrap in the ‘Best Sandwich of the South’ category. This culinary creation is his own recipe of boiled shrimp, diced red potatos, yellow cut corn, red onion, chopped cilantro, iceberg lettuce and Cajun remoulade sauce, wrapped in a flour tortilla. Chef Dean’s Southern Shrimp Boil Wrap was a menu favorite this past summer at Wahoo’s Poolside Bar & Grill at the Palace.
Dean Kronauer’s passion for food began at an early age as he watched and admired his mother and military cook father both prepare meals at home. He received lessons on cooking Southern food from scratch from his grandmother. Chef Dean first started cooking professionally at a donut shop, and then moved on to a diner with numerous kitchen responsibilities. It was at this job where he started developing his own recipes and style of cooking. Chef Dean joined the Food & Beverage team at Palace Casino Resort in August 2001, and he was promoted to his current position of Buffet Executive Chef in October 2005.
Last updated 4 months ago
Palace Casino Resort is proud to announce the resort’s Administrator and Associates of the 3rd Quarter. Quarterly Associates and Administrator each received cash, a hotel stay and dinner for two at Mignon’s Steaks & Seafood fine dining restaurant.
Jennifer Casper, Food & Beverage Supervisor, was named Administrator of the Quarter. Jennifer consistently challenges F&B associates to achieve a higher level of guest service. She always checks in with guests to make sure they are having a good experience. Jennifer is easy to work with and highly organized. She has also taken over many administrative duties that keep the F&B department running. Jennifer has been employed at the Palace since May 2012.
Morgan Speth, Security, was awarded Associate of the Quarter. Morgan is very knowledgeable of all promotions and his friendly attitude makes guest service issues very easy to handle. Morgan is always on time and willing to work over if needed. He is a good example for other associates to follow. Morgan has been employed at the Palace since February 2001.
Pauline Lowe, Housekeeping, was awarded Associate of the Quarter. Pauline is a very attentive Room Attendant. Not only does she clean the rooms well, but she pays attention to guest needs. Pauline is always available when needed. She will help others if she is done with her rooms and is always a team player. Pauline has been employed at the Palace since April 2007.
Congratulations to Jennifer, Morgan and Pauline! These associates embody dedication, and encourage fellow associates to have pride in their work and Palace Casino Resort!
Last updated 5 months ago
Palace Casino Resort is proud to announce the resort’s Administrator and Associates of the Quarter. Quarterly Associates and Administrator each received cash, a hotel stay and dinner for two at Mignon’s Steaks & Seafood fine dining restaurant.
Rob Alford, Chef of STACKED Grill, was named Administrator of the Quarter. He was recognized for his commitment to excellence. Rob has been employed at the Palace since 2012.
Linda Alvarado, cocktail server, was awarded Associate of the Quarter for her guest service. Linda has been employed at the Palace since 2004.
Ralph Trisotto, of the Engineering department, was awarded Associate of the Quarter for his trade excellence as a painter, carpenter and plumber. Ralph has been employed at the Palace since 1998.
Congratulations to Rob, Linda and Ralph! These associates embody dedication and encourage fellow associates to have pride in their work and Palace Casino Resort!
Last updated 5 months ago
Palace Casino Resort has received notification the resort hotel was awarded the prestigious Four Diamond Award rating by the American Automobile Association (AAA). The designation marks the ninth year the Palace Casino Resort has received the AAA Four Diamond Award.
“Our staff is committed to providing superior guest service and maintaining clean, high quality hotel accommodations,” stated Keith Crosby, General Manager. “We’re extremely proud the Palace Casino Resort was recognized for the ninth time by the American Automobile Association as a Four Diamond Award hotel,” Crosby continued. The AAA Diamond Rating Process is North America’s premier hotel and restaurant rating system. The AAA Diamond Rating Process is the only hotel and restaurant rating system that covers the entire United States and Canada, as well as top destinations in Mexico and the Caribbean.
Palace Casino Resort joins a very select group of AAA Four Diamond Award winners. Only 5% percent of the more than 30,000 properties approved by AAA achieve this prestigious AAA Four Diamond designation.
In addition to the AAA Four Diamond Award, Palace Casino Resort and The Preserve Golf Club have won numerous top recognition awards for the Gulf Coast region. In May, Palace Casino Resort received five TripAdvisor® Certificate of Excellence awards. The resort was a top performer in five areas: Palace Casino Resort Hotel, Mignon’s Steaks & Seafood, Palace Buffet, Palace Casino Resort Attraction and STACKED Grill, as reviewed by travelers on TripAdvisor, the world’s largest travel site. The accolade which recognizes hospitality excellence is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award. Palace Casino Resort was also awarded TripAdvisor GreenLeaders status in June for the resort’s green practices.
Palace Casino Resort was overwhelmingly selected by the readers of Casino Player magazine this year for the Gulf Coast region’s Best Seafood at Mignon’s Steaks & Seafood fine dining restaurant; Best Burger Joint at STACKED Grill; Best Desserts for Palace Café & Bakery; Best Outdoor Dining for Wahoo’s Poolside Bar & Grill and Best Sports Bar for CONTACT Lounge & Sports Bar.
Mignon’s Steaks & Seafood restaurant continues to be recognized as one of the Gulf Coast’s top restaurants. The fine dining restaurant has won numerous awards including the Award of Excellence from Wine Spectator magazine, for the tenth consecutive year.
In addition to winning Casino Player’s ‘Best Burger Joint’ award, STACKED Grill’s selection of burgers was also ranked among the Top 10 of Mississippi’s Best Burgers by the Mississippi Beef Council.
The American Heart Association recently recognized Palace Casino Resort as a Gold Level Fit-Friendly Worksite for its commitment to providing a healthy workplace. In addition to the smoke free environment, Palace offers healthy lifestyle benefits for its associates through dining options, health and wellness programs, and discounted local gym memberships.
The Preserve Golf Club is a proud winner of Golfweek magazine’s ‘Best Courses You Can Play’ award and the number two ranked course in Mississippi.
“The Palace Casino Resort and The Preserve Golf Club strive to offer our guests a memorable resort experience with outstanding guest service, in a smoke free environment,” Crosby continued. “All the awards and accolades our staff has received are evidence our hard work is translating into a winning combination of fun and excitement in a luxurious, yet casual, relaxing smoke free resort for locals and tourists to enjoy.”