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    Congratulations to our Associates & Administrator of the Quarter!

    Last updated 1 month ago

    Palace Casino Resort is proud to announce the resort’s Administrator and Associates of the Quarter.  Quarterly Associates and Administrator each received cash, a hotel stay and dinner for two at Mignon’s Steaks & Seafood fine dining restaurant.

    Rob Alford, Chef of STACKED Grill, was named Administrator of the Quarter.  He was recognized for his commitment to excellence.   Rob has been employed at the Palace since 2012.  

    Linda Alvarado, cocktail server, was awarded Associate of the Quarter for her guest service.  Linda has been employed at the Palace since 2004.

    Ralph Trisotto, of the Engineering department, was awarded Associate of the Quarter for his trade excellence as a painter, carpenter and plumber.  Ralph has been employed at the Palace since 1998.  

    Congratulations to Rob, Linda and Ralph!  These associates embody dedication and encourage fellow associates to have pride in their work and Palace Casino Resort!

    Palace Casino Resort Awarded AAA Four Diamond Rating

    Last updated 1 month ago

    Palace Casino Resort has received notification the resort hotel was awarded the prestigious Four Diamond Award rating by the American Automobile Association (AAA). The designation marks the ninth year the Palace Casino Resort has received the AAA Four Diamond Award.  

    “Our staff is committed to providing superior guest service and maintaining clean, high quality hotel accommodations,” stated Keith Crosby, General Manager. “We’re extremely proud the Palace Casino Resort was recognized for the ninth time by the American Automobile Association as a Four Diamond Award hotel,” Crosby continued. The AAA Diamond Rating Process is North America’s premier hotel and restaurant rating system. The AAA Diamond Rating Process is the only hotel and restaurant rating system that covers the entire United States and Canada, as well as top destinations in Mexico and the Caribbean.   

    Palace Casino Resort joins a very select group of AAA Four Diamond Award winners. Only 5% percent of the more than 30,000 properties approved by AAA achieve this prestigious AAA Four Diamond designation.  

    In addition to the AAA Four Diamond Award, Palace Casino Resort and The Preserve Golf Club have won numerous top recognition awards for the Gulf Coast region. In May, Palace Casino Resort received five TripAdvisor® Certificate of Excellence awards. The resort was a top performer in five areas: Palace Casino Resort Hotel, Mignon’s Steaks & Seafood, Palace Buffet, Palace Casino Resort Attraction and STACKED Grill, as reviewed by travelers on TripAdvisor, the world’s largest travel site. The accolade which recognizes hospitality excellence is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award. Palace Casino Resort was also awarded TripAdvisor GreenLeaders status in June for the resort’s green practices.
    Palace Casino Resort was overwhelmingly selected by the readers of Casino Player magazine this year for the Gulf Coast region’s Best Seafood at Mignon’s Steaks & Seafood fine dining restaurant; Best Burger Joint at STACKED Grill; Best Desserts for Palace Café & Bakery; Best Outdoor Dining for Wahoo’s Poolside Bar & Grill and Best Sports Bar for CONTACT Lounge & Sports Bar.

    Mignon’s Steaks & Seafood restaurant continues to be recognized as one of the Gulf Coast’s top restaurants. The fine dining restaurant has won numerous awards including the Award of Excellence from Wine Spectator magazine, for the tenth consecutive year.  

    In addition to winning Casino Player’s ‘Best Burger Joint’ award, STACKED Grill’s selection of burgers was also ranked among the Top 10 of Mississippi’s Best Burgers by the Mississippi Beef Council.

    The American Heart Association recently recognized Palace Casino Resort as a Gold Level Fit-Friendly Worksite for its commitment to providing a healthy workplace. In addition to the smoke free environment, Palace offers healthy lifestyle benefits for its associates through dining options, health and wellness programs, and discounted local gym memberships.

    The Preserve Golf Club is a proud winner of Golfweek magazine’s ‘Best Courses You Can Play’ award and the number two ranked course in Mississippi.

    “The Palace Casino Resort and The Preserve Golf Club strive to offer our guests a memorable resort experience with outstanding guest service, in a smoke free environment,” Crosby continued.  “All the awards and accolades our staff has received are evidence our hard work is translating into a winning combination of fun and excitement in a luxurious, yet casual, relaxing smoke free resort for locals and tourists to enjoy.”

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    Biloxi Resident Wins $637,957.71 Progressive Jackpot at Palace Casino Resort

    Last updated 2 months ago

    On Saturday, July 25, a Biloxi resident won a $637,957.71 Progressive Jackpot while playing a penny Elton John progressive slot machine at Palace Casino Resort! The casino guest commented, “Winning is fun at the Palace!” He further stated that he chooses to play at the Palace because it is a smoke free casino.

    “It’s exciting to see one of our loyal, local guests win a life-changing progressive jackpot,” said Keith Crosby, General Manager.

    This is the fifth wide area progressive to hit at Palace Casino Resort since February 2013, when Tyler M. of Michigan won over $7.2 million playing The Lord of The Rings: The Fellowship progressive penny slot machine. Total progressive jackpots won at the Palace in the past two and a half years is over $9.5 million!

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    Palace Casino Resort Recognized As Fit-Friendly Worksite By American Heart Association

    Last updated 3 months ago

    Palace Casino Resort is proud to be recognized by the American Heart Association as a Gold Fit-Friendly Worksite.  This award is given by the American Heart Association to businesses that have demonstrated a strong commitment to providing a healthy workplace for employees.

    “Palace Casino provides a healthy, smoke free environment for our associates and guests,” said CFO, George Conwill.  In addition to being the only smoke free casino resort in Mississippi, Palace Casino Resort offers additional healthy lifestyle benefits to its associates.  “Our associate dining area offers fruit and a fully stocked salad bar, as well as baked chicken and cooked vegetables daily.  Associates can receive a free blood panel once a year at a local contracted clinic, visit the doctor for a co-pay of only $5, and join one of the area’s participating gyms at a discounted rate,” continued Conwill.

    The American Heart Association established the Fit-Friendly Worksite program as part of their goal to reduce the death rate from cardiovascular diseases and stroke by 20% by the year 2020.  The Fit-Friendly Worksite encourages businesses to make changes in the workplace, where many adults spend much of their day.

    Palace Casino Resort Awarded TripAdvisor GreenLeaders Silver Level

    Last updated 3 months ago

    Palace Casino Resort  today proudly announced it has been accepted at a Silver Level into the TripAdvisor® GreenLeaders™ program, which helps travelers around the world plan greener trips by highlighting hotels and B&Bs engaging in environmentally-friendly practices.

    TripAdvisor GreenLeaders properties have met a set of environmental standards developed for TripAdvisor by a leading environmental consulting firm, with input from expert partners. The more green practices a hotel has in place, the higher its GreenLeader level, which is shown on the property’s listing on the TripAdvisor site.

    “Palace Casino Resort is committed to green practices such as recycling and energy conservation,” said General Manager Keith Crosby.  “We currently track power and water usage, use energy-efficient light bulbs, offer a towel and linen re-use option to hotel guests, recycle cardboard, metal, dry cell batteries, and utilize reclaim/recovery procedures of refrigerants when servicing equipment with refrigerant.” Crosby continued.

    Travelers can now search for accommodations that have TripAdvisor GreenLeaders status on the TripAdvisor site, and view a detailed list of environmentally-friendly practices that they can expect at each location.

    “TripAdvisor GreenLeaders are leading the hospitality industry in making efforts to improve their environmental footprint,” said Jenny Rushmore, director of responsible travel at TripAdvisor. “We greatly applaud these hotels and B&Bs, and are pleased to share their eco-friendly practices with our online community of more than 260 million travelers who visit the site each month.”

    The TripAdvisor GreenLeaders program was developed in consultation with the United Nations Environment Programme, the U.S. Green Building Council, ENERGY STAR®, and the International Center for Responsible Tourism Canada, among other leading environmental organizations. For more information, please visit

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